In today’s lecture, I have been introduced to Interaction Design. And while I vaguely felt familiar with the term, I learned the real meaning of the subject I am about to embark.
Starting with the basic question “What is an interaction?”
Gillian Crampton Smith explains interaction as any type of engagement between humans and objects that revokes a reaction or response.
It can be engagement with a vending machine, a mobile phone, a book, a shopping website or a conversation with another human being.
Bill Verplank underlines that a designer must answer 3 fundamental questions:
How do you DO it (affect the world)?
With buttons, handles
How you FEEL (how do I get feedback from the world)?
Which can be cool or hot feedback.
How do you KNOW (how a user knows what to do and what kind of knowledge to expect)?
It can be in the form of maps as an overview or as a path that leads the user from one moment to the next.
Various disciplines contribute to interaction design
- Academic disciplines
- Design disciplines
- Information systems
- Human factors etc.